In today's era of pursuing individuality and uniqueness, product customization services are increasingly favored by consumers. In order to meet the personalized needs of our customers, we have carefully created a set of efficient and convenient product customization service processes. The following is a detailed explanation of our service process:

I. Demand communication

1. Initial consultation: Customers can contact us through various means such as telephone, email, online customer service, etc. to put forward preliminary customization requirements.

2. Detailed communication: Our professional customer service staff will communicate with customers in detail to understand their specific needs, including product type, size, material, color, pattern, function, etc.

3. Demand confirmation: On the basis of full communication, we will provide customers with a detailed customization demand confirmation form, which will be signed by the customer after confirmation, as the basis for subsequent design and production.

II. Design confirmation

1. Preliminary design: According to customer needs, our designers will conduct preliminary design and produce a design draft.

2. Design modification: After receiving the design draft, if the customer has any modification suggestions, they can give us feedback in time. We will make multiple modifications based on the customer's opinions until the customer is satisfied.

3. Design confirmation: After the customer confirms that the design draft is correct, the customer signs and confirms it as the basis for subsequent production.

III. Quotation and contract

1. Quotation: According to the customer's needs and design draft, we will provide the customer with a detailed quotation, including the cost, taxes, freight, etc. of the product.

2. Contract signing: After the customer confirms that the quotation is correct, the two parties sign a formal customization contract to clarify the rights and obligations of both parties.

IV. Production and quality inspection

1. Raw material procurement: According to the customer's needs and design draft, we will purchase raw materials that meet the requirements.

2. Production and production: Our production department will produce the product according to the design draft and contract requirements.

3. Quality inspection: During the production process, we will conduct multiple quality inspections to ensure that the quality of the product meets the customer's requirements.

V. Packaging and delivery

1. Product packaging: We will carry out professional packaging according to the characteristics of the product and the customer's requirements to ensure that the product is not damaged during transportation.

2. Delivery: We will choose the appropriate logistics method for delivery according to the customer's requirements and provide logistics tracking information.

VI. After-sales service

1. Product warranty: We provide customers with a certain period of product warranty service to ensure that the problems encountered by customers during use can be solved in a timely manner.

2. After-sales consultation: If customers have any questions or doubts during use, they can contact our after-sales customer service staff at any time, and we will provide customers with professional answers and help.

Through the above six steps, we provide customers with a complete and efficient product customization service process. We always adhere to customer-centricity, quality as life, and integrity as the cornerstone to provide customers with the best quality products and services.